At Pelican Sport Store, we believe your adventure shouldn’t wait. That’s why we’ve streamlined our global shipping process to get your premium water and winter sports gear to you as efficiently and reliably as possible, whether you’re planning a serene kayak morning, an exhilarating SUP session, or a family sledding adventure.
Our Commitment to You
Just as our products are built for durability and real-world performance, our shipping network is designed for reliability and transparency. We partner with world-class carriers to ensure your gear arrives safely, ready for your next journey on water, ice, and beyond.
Shipping Options & Timelines
We offer two clear shipping methods to suit your needs and budget. All orders are processed within 1-2 business days from our warehouse.
Option 1 Standard Shipping
Carrier: DHL or FedEx
Delivery Time: 10-15 business days after dispatch.
Cost: A flat rate of $12.95.
Ideal for adventurers who want a balance of speed and value with full tracking and reliable service.
Option 2 Free Economy Shipping
Carrier: EMS
Delivery Time: 15-25 business days after dispatch.
Cost: FREE on all orders over $50.
Perfect for planners and value-seekers. Enjoy no shipping costs on qualifying orders, with dependable delivery to your doorstep.
Please Note: We ship globally but are currently unable to deliver to a small number of remote regions in Asia and other isolated areas. Your cart will automatically reflect any shipping restrictions based on your delivery address.
Your Order Journey: From Click to Adventure
Order & Processing
Place your order securely using Visa, MasterCard, JCB, or PayPal. Our team then carefully prepares your gear within 1-2 business days.
Dispatch & Tracking
You’ll receive a shipping confirmation email with your tracking number. Watch your kayak, SUP, sled, or accessories begin their journey to you.
Final Delivery
Your trusted carrier (DHL, FedEx, or EMS) delivers your package. Standard shipping arrives in 10-15 days; Economy in 15-25 days.
Gear Up & Explore
Unbox your durable, performance-ready Pelican Sport gear. Your unforgettable outdoor moments start here.
Returns & Exchanges
Confidence is key to adventure. If any item doesn’t meet your expectations, we offer a straightforward return policy. You may initiate a return within 15 days of receiving your order. Please visit our dedicated Returns & Warranty page (link in website footer) for full details on conditions and the process.
Need Help With Your Order?
Our customer support team, comprised of fellow outdoor enthusiasts, is here to help with any shipping or delivery questions.
Email Us: [email protected]
Store Address: Pelican Sport Store | 2746 Mulberry Avenue, Little Rock, US 72211
Thank you for choosing Pelican Sport Store as your gateway to adventure. We’re honored to equip your explorations.